Transilvania Moto Rent

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Privacy policy

PRIVACY POLICY

1. Introduction
Transilvania Moto Rent respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website and use our motorcycle rental services. By using this website, you agree to the terms outlined in this policy.

2. Information we collect
When you use our website, we may collect the following types of personal data:

  • Personal information: name, e-mail address, telephone number and billing address.
  • Payment information: Credit/debit card details, securely processed through third-party payment processors.
  • Rental Information: Details about the motorcycles you rent, rental duration and preferences.
  • Technical data: IP address, browser type, operating system and browsing behavior on our website.
  • Communication data: e-mails, messages or questions sent to us.

3. How we use your information
We use the information collected for the following purposes:

  • To process reservations and payments for motorcycle rental.
  • To support customers and respond to requests.
  • To improve our website, services and user experience.
  • To comply with applicable legal obligations and regulations.
  • To prevent fraud and unauthorized transactions.
  • To send promotional emails (if you have opted in).

4. How we protect your information
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. Payment information is processed securely through encrypted payment gateways and we do not store full card details on our servers.

5. Sharing your information
We do not sell, rent or trade your personal data. However, we may share your information with:

  • Payment processors: to process transactions securely.
  • Service providers: third parties who help us operate the site and provide services.
  • Legal authorities: if required by law or to protect our rights.

6. Cookies and tracking technologies
Our website uses cookies to improve user experience, analyze traffic and optimize functionality. You can manage cookie preferences in your browser settings.

7. Your rights under the GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights over your personal data:

  • Right of access – You can request access to your personal data we hold.
  • Right of rectification – You can request the correction of any incorrect or incomplete data.
  • Right to erasure (“right to be forgotten”) – You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
  • Right to restriction of processing – You can request to restrict the use of your data in certain circumstances.
  • Right to data portability – You have the right to receive your data in a structured format and to transfer it to another controller.
  • Right to object – You can object to the use of your data for marketing or automated profiling purposes.
  • Right to withdraw consent – If the processing of your data is based on consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [Adresa ta de contact prin e-mail].

8. Data retention
We keep your personal data for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations and to resolve disputes.

9. Data protection measures and incident reporting
We take all necessary measures to protect your data and to prevent unauthorized access, loss or misuse of your data. In the event of a data security breach, we are committed to notifying the relevant authorities and, if necessary, informing the affected users within the legally required timeframe.

10. Links to third parties
Our website may contain links to third party websites. We are not responsible for the privacy practices of these external sites.

11. Policy updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page and we encourage you to review it regularly.

12. Contact information
If you have any questions about this Privacy Policy, you can contact us at: Transilvania Moto Rent
E-mail: rent@motoland.ro
Phone: +40 740 040 333
Address: Oașului 293, Cluj-Napoca

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